Details
Category: Resources
The Consumer Action Handbook is a free resource guide that provides general information on shopping for goods and services and tips about your consumer rights. The Handbook has information to help you file a complaint about a purchase and includes a sample complaint letter that you can use and send to a company.
It also includes a consumer assistance directory, with contact information for consumer protection offices in government agencies, and customer service departments at many national corporations.
The Consumer Information Catalog lists approximately 200 free and low-cost publications available to you from various federal agencies. The publications cover topics such as money, health, employment, housing, federal programs, education and travel.
Consumer Action Handbook USA.gov/handbook
Downloads:
Consumer Action Handbook Information Video
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4.69 MB
Consumer Action Handbook
3.55 MB
Consumer Action Handbook - Spanish
2.06 MB
Banking
Car Buying And Maintenance
Credit
Employment
Financing Your Education
Food and Grocery Shopping
Going Green
Health Care
Housing
Insurance
Internet
Investing
Privacy Protection and Identity Theft
Phones
Shopping from Home
Telemarketing and Unwanted Mail
Televisions
Travel
Utilities
Wills and Funerals
You can also order a print copy, explore the interactive version, or download it by section.
All items are free to view, share, and download.
Public Downloads - Español (Spanish)
When available, we provide all our content with a Spanish version in our public download section . You can find additional material from sources listed in all our articles.
Download Consumer Activities, Information and Resources
10 Tips for Better Credit Infographic
Download Size 1.85 MB
AAA Green Car Guide
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Are You Too Young To Read This
Download Size 534.08 KB
Consumer Action Handbook
Download Size 3.55 MB
Consumer Action Handbook - Spanish
Download Size 2.06 MB
Consumer Action Handbook Information Video
Download Size 4.69 MB
Consumer Action Handbook- National Consumer Protection Video
Download Size 3.78 MB
Consumer Action Internet Safety Lesson Plan and Activities
Download Size 305.16 KB
Consumer Information Catalog
Download Size 347.57 KB
Consumer Stuff for Kids a Teaching and Learning Resource
HOT Download Size 6.16 MB
Free Annual Credit Report Information
Download Size 238.66 KB
Free Computer Basics Tutorials
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Free Computer Basics Tutorials
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Free Internet Tutorials
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Free Internet Tutorials
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Free Microsoft Office Tutorials
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Free Microsoft Office Tutorials
Download Size 116.49 KB
Free Repair Manuals
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Free Technology Buying Guide Tutorials
Download Size 125.16 KB
Free Technology Buying Guide Tutorials
Download Size 71.07 KB
Holiday Toy Safety
HOT Download Size 3.33 MB
Identifying Needs and Wants
Download Size 217.8 KB
Kids Online Safety
Download Size 658.75 KB
Read the Fine Print
Download Size 123.19 KB
Story of Stuff Fact Sheet
Download Size 147.64 KB
Ultimate Chart of Computer Connectors and Ports
Download Size 754.11 KB
Ultimate Chart of Computer Connectors and Ports
Download Size 466.81 KB
You Are Here Poster
Download Size 1.93 MB
Download Consumer Literacy for Kids Activities
10 Things You Can Do to Avoid Fraud
Download Size 265.73 KB
10 Things You Can Do to Avoid Fraud - Spanish
Download Size 268.82 KB
About the FTC Fact Sheet
Download Size 604.71 KB
Ad Hype True or False Federal Trade Commission
Download Size 19.18 MB
Ad Library Fictional Sample Choco Crunch n' Good Cereal Package
Download Size 1.18 MB
Admongo Banner Logo 250x250
Download Size 20.12 KB
Admongo Banner Sleuth Badge 336x280
Download Size 25.32 KB
Admongo Flyer 8.5x11
Download Size 5.67 MB
Admongo FTC Bonus Activies Family Handouts Packet
Download Size 4.58 MB
Admongo FTC Lesson Plans Student Worksheets Packet
Download Size 17.24 MB
Admongo Logo Building
Download Size 1.06 MB
Admongo Video Ad Techniques Federal Trade Commission
Download Size 23.74 MB
Admongo Video In Action Federal Trade Commission
Download Size 6.74 MB
Admongo Video Introduction for Teachers Federal Trade Commission
Download Size 8.49 MB
Admongo Video What is the Message Federal Trade Commission
Download Size 12.14 MB
Admongo Video What is the Purpose of this Ad Federal Trade Commission
Download Size 10.38 MB
Admongo Video Who is Responsible Federal Trade Commission
Download Size 16.39 MB
Admongo Wallpaper 1024x768
Download Size 203.9 KB
Be a Smart Shopper Best Buy Activity Worksheets
Download Size 2.63 MB
Consumer Action Internet Safety Lesson Plan and Activities
Download Size 306.66 KB
Consumer Stuff for Kids a Teaching and Learning Resource
Download Size 6.16 MB
Consumer Action Handbook Information Video 
4.69 MB
Consumer Action Handbook 
